Contact Information
 

  Date of survey : 28 - 31 July,2008
  Survey method : Telephone survey with interviewers
  Target population : Hong Kong working population of age 18 or above
  Sampling method :
All data were collected by our interviewers using a Computer Assisted Telephone Interview (CATI) system which allowed real-time data capture and consolidation. To ensure data quality, on top of on-site supervision, voice recording, screen capturing and camera surveillance were used to monitor the interviewers' performance.
  Sample size : 1,003 successful cases
  Effective Response rate : 75.9%
  Std. sampling error : Less than 1.6%

Table 1 Breakdown of contact information of the survey 
�@ Frequency Percentage

Respondents' ineligibility confirmed

1,153

16.3

Fax/ data line

75 1.1

Invalid number

609 8.6

Call-forwarding/ mobile/ pager number

75 1.1

Non-residential number

82 1.2

Special technological difficulties

15 0.2

No eligible respondents

297 4.2
�@ �@ �@

Respondents' eligibility not confirmed

2,058

29.1

Line busy

87 1.2

No answer

1,338 18.9

Answering device

20 0.3

Call-blocking

11 0.2

Language problem

84 1.2

Interview terminated before the screening question

382 5.4

Others

136 1.9

 

�@ �@

Respondents' eligibility confirmed, but failed to complete the interview

2,861

40.4

Household-level refusal

3 0.0

Known respondent refusal

3 0.0

Appointment date beyond the end of the fieldwork period

2522 35.6

Partial interview

17 0.2

Miscellaneous

316 4.5

 

�@ �@

Successful cases

1,003

14.2

 

�@ �@

Total

7,075

100.0


Table 2 Calculation of effective response rate

Effective Response rate
= Successful cases / (Successful cases + Incomplete cases + Refusal cases + Estimated refusal cases of eligible respondents*)
= 1,003 / 1,003 + 17 + 3 + 3 + 382[(1,003 + 17 + 3 + 3) / (1,003 + 17 + 3 + 3 + 297)]*
= 75.9%

*Figure obtained by prorata